[Lotus Notes Sucks: Example 45]
Reply With History
Problem
Lotus Notes does not let you reply to a mail message with just a quote. You have to Reply or Reply with History. Reply with History is that which every other e-mail application would call Reply with the Entire Message Quoted.
When you Reply with History, Lotus Notes copies the original e-mail message to the Clipboard, then pastes the Clipboard to your new e-mail message. Anything you copied to the Clipboard and wanted to paste into your e-mail message is replaced by Lotus Notes.
It gets better. The "history" always includes the message header. You cannot delete it, change its size or do anything else with it. You cannot change the size of the To text box. To see all the recipients in it, you must you click the tiny scroll bar.
Analysis
The Clipboard belongs to the user, not the application. And I should be able to quote part of a message; all or none is not acceptable.
Comment from a User
This is plain wrong!!
Admittedly, I had never thought about it before but have just tried this with R5 and R6.5.2 and I can successfully paste text from the clipboard after I have clicked reply with history. Notes does not use the clipboard, it uses a property called "inherit entire selected document in to rich text field".
OK, maybe I'm wrong. But I remember trying it and I had this problem.
User Interface Guideline Violations
- Interface does not use standard terminology.
- The application destroys data without the user's consent and knowledge.
- Forcing the user to deal with stupidity.
Conclusion
Lotus Notes sucks.